All Articles
Procurement Inventory F&B · 3 min read

Stock shortages and excess inventory: review the purchasing workflow

Connect material requests, approvals, purchasing, and goods received so buying decisions have a clear information trail.

Illustration connecting material requests, purchasing approval, goods received, and stock records.

A key ingredient runs out during a busy service while other supplies sit unused in storage. Staff arrange an urgent purchase and try to establish who raised the original request. This situation calls for a review of the whole procurement workflow, from the first request to delivery.

Stock records are useful when relevant movements are recorded consistently. If purchasing and goods received are managed separately, managers struggle to distinguish what is available, what is on order, and what still awaits approval.

Separate requirements, orders, and available stock

These records answer different questions. Material requests describe what the team needs. Purchase orders record commitments to suppliers. Goods received confirm the quantity and condition of the actual delivery.

For illustration, a kitchen requests supplies for the weekend. The purchase is approved, but the supplier delivers only part of the order. Recording the full order as available stock could lead staff to plan service around goods that have not arrived.

A partial receipt should leave the outstanding quantity visible. The next staff member can then follow up with the supplier without rereading the entire purchasing conversation.

Make requests clear enough to approve

A request should identify the item, quantity, unit of measure, required date, and intended use. For a business with several locations, include the requesting branch. This helps managers assess priority and identify accidental duplicate requests.

Agree on item names and units. “One box” needs to mean the same thing when requesting, purchasing, and receiving goods. Different interpretations can leave records looking correct while physical quantities differ.

Define who can approve a request and who covers that responsibility when they are unavailable. Waiting requests should be visible to the responsible person, especially as the required date approaches.

Connect purchasing with delivery checks

The person receiving goods needs the purchase order as a reference. They can record the quantity received, differences, and reasons for rejecting items. Warehouse staff and purchasing administrators can then use the same findings.

This history supports practical questions: which supplier needs a follow-up, what material is still missing, and which purchases remain open? Decisions have a trail that colleagues can inspect together.

Digital records still need periodic comparison with physical stock. An orderly system depends on consistent receiving and usage records.

Start with a manageable group of materials

Begin with one location and a group of frequently purchased supplies. Agree who records requests, who approves them, and who checks deliveries. Support the team through several purchasing cycles before expanding the scope.

Measure the time from request to approval, urgent purchases, and differences between ordered and received quantities. Compare results in the context of business activity: weekend service or event demand may differ from an ordinary weekday.

From daily purchasing to branch expansion

At Magnolia Coffee and Space, requests, purchasing, goods received, and stock form a connected workflow. When a similar process was introduced at the Cianjur branch, adapting responsibilities and training staff formed part of the rollout.

Saturnz can help map your purchasing workflow and identify the records that need to connect. Bring examples of material requests, supplier orders, and delivery records to a procurement consultation. Together, we can identify changes that support the team’s everyday work.

Procurement Inventory F&B
Share this article: WhatsApp LinkedIn

Ready to build something
extraordinary?

Your first consultation is free. Let's talk about what you need.