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System Management Web Development Application Development Manufacturing Company, Jakarta · 2024

Employee Services — Self-service across locations

Bring company information and employee services together for staff across multiple factories.

Case study cover for Employee Services — Self-service across locations
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Business context

A manufacturer with several workplaces needed a consistent way to reach employees. We brought company information, self-service, and internal communications together to give employees and managers clearer access to the services they need.

The Challenge

Where work was getting stuck

Scattered services and information meant routine employee questions depended on intermediaries. The company also needed structured channels for announcements, surveys, and employee feedback. Managers needed to review production information by workplace.

Our Approach

The priorities we addressed

We grouped needs around employee activities and management responsibilities. Frequently requested services were brought into one application, with production summaries organised by factory to support operational monitoring.

Implementation

How the system supports operations

Employees can access internal news, announcements, surveys, messages, and personal wellness records. Managers have production dashboards organised by factory and head office. This provides central access to both internal communications and operational information.

Benefits for the business

Employees can access company information through one application.
Announcements, surveys, and messages have structured internal channels.
Production summaries are available by location for monitoring.
Self-service gives employees direct access to available information.

Project Details

Client
Manufacturing Company, Jakarta
Year
2024
Category
System Management, Web Development, Application Development
Duration
Jun – Dec 2024 (6 months)

Business focus

Employee self-service Internal communication Cross-site coordination

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